Returns & Refunds policy
At Beddingly Yours, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to assist you with our hassle-free returns process.
1. Eligibility for Returns
To be eligible for a return:
The item must be in original condition (unworn, unused, and unwashed), with all tags still attached.
The item must be in its original packaging.
You must provide a receipt or proof of purchase.
Items that do not meet these conditions will not be eligible for a return.
2. Time Frame for Returns
You have 30 days from the date you receive your item to initiate a return. After 30 days, unfortunately, we cannot offer a refund or exchange.
3. Non-Returnable Items
Certain items are not eligible for return:
Personalized or custom-made items
Perishable goods such as food, flowers, or plants
Personal care items (e.g., skincare, cosmetics)
Hazardous materials or flammable liquids
Gift cards
Items marked as final sale or clearance
If you are unsure whether an item is eligible for return, please contact us at support@beddinglyyours.com.
4. How to Initiate a Return
To start the return process, please follow these steps:
Submit a return request: Click here to start your return.
Log in to your account by entering your email address and confirming the verification code sent to your inbox.
Select the order and the items you wish to return.
Choose the reason for the return and add any relevant notes.
Submit your return request.
Once your return is approved, we will send you a return shipping label and detailed instructions on how to send your item back to us.
5. Return Shipping
Free Return Shipping: We offer free return shipping on eligible returns.
If your return is approved, you will receive a prepaid return shipping label via email. Use this label to send the item back to us.
Items returned without prior approval or a return label will not be accepted.
6. Exchanges
If you wish to exchange an item:
The fastest way to ensure you get what you want is to return the item you have. Once your return is accepted and processed, place a separate order for the new item.
Please note that exchange availability depends on stock levels.
7. Damaged or Incorrect Items
Please inspect your order upon receipt. If you receive a damaged, defective, or incorrect item, contact us immediately at support@beddinglyyours.com with your order number and a description of the issue. We will provide instructions on how to return the item and ensure a replacement or refund is processed promptly.
8. European Union 14-Day Cooling Off Period
If your order is shipped to a country in the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason. The item must be in its original condition with all tags attached, and in its original packaging. Proof of purchase is required.
9. Processing Returns
Once your return is received and inspected, we will notify you whether your return is approved or rejected. If approved:
A refund will be issued to your original payment method within 10 business days.
If more than 15 business days have passed since we approved your return and you haven’t received your refund, please contact us at support@beddinglyyours.com.
10. Restocking Fee
We charge a 2% restocking fee for all returns. This will be deducted from your refund.
11. Exceptions to the Return Policy
Items marked as final sale cannot be returned.
Returns initiated after 30 days of purchase will not be accepted.
12. Contact Us
For any questions or concerns about your return, please contact our customer service team at:
Email: support@beddinglyyours.com
Phone: +919506947089
Live Chat Support: Available on our website